EveLab Insight Terms of Use

Last Updated: 20 October 2023

The Service (defined below) is owned and operated by EveLab Insight (Singapore) Pte.  Ltd. and its respective affiliates and provided to you under the following terms and conditions of use (the Terms of Use”). When you read these Terms of Use, “you”, “your” and “User” mean an end user of the Service and the words “EveLab Insight”, “we”, “our” and “us” refer to EveLab Insight (Singapore) Pte.  Ltd. and its respective affiliates, and their respective successors and assigns. By accessing the Service, you agree to be bound by these Terms of Use with EveLab Insight. If you do not agree to these Terms of Use, kindly do not access or use the Service. 

While some aspects of the Service are provided to all Users for other aspects, you must be at least eighteen (18) years of age.  If you are below eighteen (18) years old and wish to utilize such features of the Service requiring an account: you must obtain consent from your parent(s) or legal guardian(s), their acceptance of these Terms of Use and their agreement to take responsibility for: (i) your actions; and (ii) your acceptance and compliance with these Terms of Use. If you do not have consent from your parent(s) or legal guardian(s), you must stop accessing or using the Service.

 

1. DEFINITIONS

In these Terms of Use, unless the context otherwise requires, the following expressions shall have the following meanings:

1.1. Account” means such account created for access and/or use of the Application.

1.2. Application” means the software application branded as “EveLab Insight”.

1.3. Content” means any information, data, skin details, images, or other materials.

1.4. Data Protection Policy” means the data protection policy governing the Service, available on request and at Data Protection Policy.

1.5. Intellectual Property Rights” means throughout the world and for the duration of the rights:

(a) patents, trademarks, goodwill, service marks, logos, get-up, trade names, brand names, internet domain names, rights in designs, copyright (including rights in computer software) and moral rights, database rights, semi-conductor topography rights, utility models, trade secrets, inventions, confidential, business, scientific, technical or product information and other intellectual property rights, in each case whether registered or unregistered and including applications for registration, and all rights or forms of protection having equivalent or similar effect;

(b) any other rights resulting from intellectual activity in the cybersecurity, commercial, industrial, scientific, literary and artistic fields and whether dealing with manufactured products or services;

(c) rights under licences, consents, orders, statutes or otherwise in relation to a right under sub-paragraph (a) above;

(d) rights of the same or similar effect or nature as or to those in sub-paragraphs (a) and (c) which now or in the future may subsist; and

(e) the right to sue for infringements of any of the foregoing rights.

1.6. Loss” means all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses).

1.7. Personal Data” has the meaning ascribed to it in the Data Protection Policy.

1.8. Service” means the skin analysis device branded as “EveLab Insight” and the Application, (including any websites in connection therewith) developed, operated and/or managed by EveLab Insight.

1.9. Third Party” means any company or service provider that facilitates your access to and/or use of the Service.

1.10. UserID” means the unique login identification name which identifies a User who has an Account.

2. LICENCE TO USE APPLICATION

2.1. The Application is proprietary to EveLab Insight and must not be used other than strictly in accordance with the terms set out herein. EveLab Insight grants to you a personal, limited, non-exclusive, non-transferable, non-sublicensable right to use the Application. In no event shall the aforesaid license granted be deemed to be a transfer of part or all of its Intellectual Property Rights to you.

2.2. EveLab Insight reserves all rights not granted hereunder.

2.3. For the avoidance of doubt, EveLab Insight shall not at any time be obliged to provide any adaptations, enhancements and/or modifications to the Application, including without limitation any updates, patches, bug-fixes and/or upgrades to the Application, or any new versions and/or releases of the Application which incorporate new features or functions.

2.4. You may not under any circumstances: (i) copy, sell, resell, assign, licence, distribute, transmit, publicly display, rent, lease, lend, export, offer on a “pay-per-use” basis, publish or otherwise reproduce the Application or any part thereof in any form by any means; (ii) adapt, modify, decompile, disassemble, localise, port and/or reverse engineer the Application or any part thereof; (iii) remove, obscure or destroy any copyright, trade secret, proprietary or confidential legends or marking of EveLab Insight placed upon or contained within the Application; (iv) prepare or develop derivative works based on the Application; and/or (v) use the Application for any purpose other than those permitted under these Terms of Use. Any breach of the aforesaid restrictions shall result in immediate and automatic termination of all rights and licence granted hereunder. The use restrictions set out herein shall survive the termination of these Terms of Use.

3. GENERAL CONDITIONS FOR THE USE OF THE SERVICE

3.1. You must comply with EveLab Insight’s notices, guidelines and operating rules and policies pertaining to the use of the Service which EveLab Insight issues from time to time. These notices, guidelines and operating rules and policies will generally be issued to you via email and/or publication on the Service’s website or such other method of notification as may be designated by EveLab Insight in its sole discretion, which you acknowledge shall be sufficient notice for the purpose of this clause. It is important that you review the notices, guidelines and operating rules and policies whenever we update them or you use the Service. If you continue to use the Service after we have updated such notices, guidelines and operating rules and policies it means that you accept and agree to the changes. If you do not agree to be bound by the changes, you may not use the Service anymore.

3.2. You must also: (i) abide by all applicable laws and regulations in your use of the Service; (ii) not impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity; (iii) not infringe any Intellectual Property Rights of third parties; (iv) not use, display, mirror or frame the Service or any individual element within the Service, EveLab Insight’s name, any EveLab Insight trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without EveLab Insight’s express written consent; (v) not attempt to access or search the Service or download content from the Service using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by EveLab Insight or other generally available third-party web browsers; (vi) not collect or store any personally identifiable information from the Service from other Users of the Service without their express permission; or (vii) not encourage or enable any other individual to do any of the foregoing.

3.3. Use of the products or services made available via the Service or the distribution of materials via the Service may be restricted or prohibited by law in certain jurisdictions. It is your responsibility to find out what those restrictions or prohibitions are and observe them. If in doubt, you should check with your local regulator or authority before requesting further information in relation to or entering into any transaction in respect of the products or services made available on the Service. Nothing on the Service shall constitute an offer on EveLab Insight’s part to provide products or services to persons or entities resident in countries where local law or regulation does not permit their use.

4. RESERVATION OF RIGHTS

4.1. EveLab Insight may from time to time without giving any reason or prior notice, upgrade, modify, alter, suspend, discontinue the provision of or remove, whether in whole or in part, the Service and shall not be liable if any such upgrade, modification, suspension, alteration, discontinuance or removal of the Service prevents you from accessing the Service or any part or feature thereof.

4.2. EveLab Insight reserves the right, but shall not be obliged to: (i) monitor, screen or otherwise control any activity or content; (ii) investigate any violation of the terms and conditions contained herein and take any action it deems appropriate; (iii) prevent or restrict access of any User to the Service; and/or (iv) report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities. 

4.3. EveLab Insight reserves the right to suspend, terminate or disable your use of the Service at any time.

5. OTHER APPLICABLE TERMS/NEW FEATURES

5.1. In addition to these Terms of Use, the use of specific aspects of the Service or more comprehensive or updated versions of the Application (the Specific Features”) may be subject to additional terms and conditions (the Additional Terms”), which will apply in full force and effect. You are required to accept these Additional Terms prior to using the Specific Features. Such Additional Terms will be presented or otherwise communicated to you before you use such Specific Features, and by clicking an “Accept” button or otherwise affirmatively agreeing to the Additional Terms, you shall be deemed to have agreed to and accepted those Additional Terms. 

5.2. EveLab Insight reserves the right (but shall not be obliged) to introduce new products, applications, programmes, services, functions and/or features (collectively the New Features”) to the Service. The term “Service” shall include New Features which are provided through the Service respectively at no charge or fee unless otherwise indicated.

5.3. All New Features shall be governed by these Terms of Use and may be subject to Additional Terms with which you shall be required to agree to before access to and use of such New Features are provided, and shall be deemed to have agreed to upon use of such New Features. In the event of any inconsistency between these Terms of Use and the Additional Terms, the Additional Terms shall prevail in so far as the inconsistency relates to the New Feature or Specific Feature in question unless otherwise provided.

6. ACCOUNT

6.1. When you use the Service for the first time, a representative from a Third Party will create an Account for you and request certain information from you. You represent and warrant that: (i) all information submitted by you for the purposes of creating an Account and in the course of your use of the Service is truthful and accurate; (ii) you will ensure that such information is kept up-to-date and accurate at all times; and (iii) your use of the Service does not violate any applicable laws or legal requirements or these Terms of Use.  You agree that you are responsible for all activities that occur through use of your Account.

6.2. EveLab Insight may at any time in its sole and absolute discretion forthwith invalidate your Account without assigning any reason therefor without prior notice and shall not be liable or responsible for any loss or damage suffered by or caused to you or arising out of or in connection with or by reason of such invalidation.

7. DISCLAIMERS

7.1. Through or in connection with the Service, the Third Parties may offer or provide you with various products and/or services, for example skin care products that may be of interest to you. Fees, commission or other charges may apply to certain of these products of services. You acknowledge that except as otherwise indicated by EveLab Insight, such products and/or services offered are sold by the relevant Third Party and not EveLab Insight. If you purchase any of the products or services offered by these Third Parties, you are purchasing directly from those Third Parties, not from EveLab Insight, and you should contact the relevant Third Party for further details regarding such products and services. EveLab Insight neither endorses nor assumes any responsibility or liability arising in connection with such products and/or services in respect. Transfer of risk and property in purchased products, delivery, product warranties (including the conditions and remedies for such warranties), support, refunds, returns, replacements, exchanges and any other ancillary products or services in relation to such products and/or services shall be governed by and subject to such terms and conditions as may be prescribed by the relevant Third Party.

7.2. Content and services from various sources, such as third party content providers, including websites or webpages owned, operated and maintained by them (the Third Party Content”), may be included or provided through the Service. Neither EveLab Insight nor any third party content provider shall be liable for any errors or delays in the Service or any part thereof, or for any actions taken in reliance thereon. EveLab Insight is under no obligation to monitor or review Third Party Content through the Service, and assumes no responsibility or liability for any Losses arising from or in connection with any such Third Party Content nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, inaccuracy or any other objectionable material contained in any such content. Any hyperlink to any other website or webpage (including any websites or webpages owned, operated and maintained by any third party) is for informational purposes and your convenience only and is not an endorsement or verification of such website or webpage and should only be accessed at your own risk.

7.3. The materials made available on the Service, including any information, opinions and statements contained therein that are personal to you or your skincare (the Materials”) are intended for your personal reference only and should not be used or relied on as a basis for making any decisions. They are not intended to be a comprehensive study or to provide any recommendation or advice. Accordingly, they should not be relied on or treated as a substitute for specific advice (including without limitation the advice of professional doctors and other medical professionals). Please seek advice from a qualified professional to address any questions you may have regarding any specific issue or concern you may have and the recommended course of action in respect thereof.

7.4. The Materials were prepared on a particular date and may not be updated or reflect any changes in law, events or practice since that date. Subject to applicable law, neither EveLab Insight nor the author of the Materials undertakes any obligation to update the Materials or to correct any inaccuracy that may become apparent at a later time. All information, opinions and statements contained in the Materials are subject to change without notice.

8. NO WARRANTY

8.1. The Service is provided “as is” and “as available”. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESS OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS OR OTHER MALICIOUS, DESTRUCTIVE OR CORRUPTING CODE, AGENT, PROGRAM OR MACROS, IS GIVEN IN CONJUNCTION WITH THE SERVICE OR ANY INFORMATION, PRODUCTS AND MATERIALS PROVIDED THROUGH THE SERVICE. Without prejudice to the generality of the foregoing, EveLab Insight does not warrant: (i) the accuracy, timeliness, adequacy or completeness of the Service; (ii) that your use of and/or access to the Service, or the operation of the Service, will be uninterrupted, secure or free from errors or omissions or that any identified defect will be corrected; (iii) that the Service will meet your requirements or that the Application is free from any virus or other malicious, destructive or corrupting code, agent, program or macros; (iv) that use of the Service by you will not infringe rights of third parties; or (v) that the products, services, materials and information, including the Materials, provided through the Service are appropriate or available for use in your jurisdiction. In the event that the laws of the jurisdiction you are in do not permit or impose restrictions on the access to any content on the Service, you shall forthwith discontinue access to such content or comply with such restrictions (as the case may be).

8.2. You acknowledge and agree that EveLab Insight does not warrant the security of any information transmitted by or to you using the Service and you hereby accept the risk that any information transmitted or received using the Service may be accessed by unauthorised third parties and/or disclosed by EveLab Insight and by its officers, employees or agents to third parties purporting to be you or purporting to act under your authority.

8.3. You will not hold EveLab Insight or any of its officers, employees or agents responsible or liable, in contract, tort (including negligence or breach of statutory duty), equity or otherwise, for any such access or disclosure or for any Loss (whether direct or indirect, or whether foreseeable or not) suffered or incurred by you as a result of any such access or disclosure.

9. DATA PRIVACY AND CONFIDENTIALITY

9.1. The Data Protection Policy explains how we treat your personal information”, “personal data” and other similar information as defined under applicable data protection laws (collectively, “Personal Data”) and protect your privacy when you use the Service. You agree to be bound by the Data Protection Policy, which you have read and understood.

9.2. Certain products and/or services may be provided on a part of the Application via framing or via a third party’s own website or webpage (to which you may be directed from the Application) and may even be co-branded with EveLab Insight’s logos or trademarks, even though they are not operated or maintained by EveLab Insight. You acknowledge that any submission of Personal Data via such part of the Application or the third party’s website or webpage shall be to the third party directly and not EveLab Insight and EveLab Insight shall not be deemed to have collected any Personal Data submitted by you in such manner. In effect, you would have left EveLab Insight’s website when you visit such parts of the Application or the third party’s such website or webpage. You further acknowledge that any collection, use and/or disclosure of such Personal Data on such parts of the Application or the third party’s such website or webpage shall not be governed by the Data Protection Policy but shall be subject to such terms and conditions as may be prescribed in the third party’s own privacy policy, which is accessible at the framed part of the Application on which the third party is providing its products and/or services or at the relevant part of the third party’s website or webpage. EveLab Insight shall not be responsible for the privacy practices or policies of the third party. You are encouraged to learn about the privacy practices or policies of such the third parties.

9.3. EveLab Insight may contract with one or more third parties to provide, maintain and host the products or services on the Application. Therefore, any information you submit (including when creating an Account) may be placed and stored on a computer server maintained by a third party. You acknowledge that such information could pass through and may be stored in servers outside EveLab Insight’s control. You agree that EveLab Insight has no liability or responsibility for any such pass through or storage of the same.

9.4. You consent to the collection, storage, communication and processing of any of your information by any means necessary for EveLab Insight to maintain appropriate transaction and account records and to the release and transmission to and the retention by the relevant third party service providers and hosts of your information to enable your use of the Service. You further consent that your Personal Data may be transferred to countries in which such third party service providers operate their businesses including but not limited to United States of America, China, Hong Kong, South Korea and Japan.

9.5. You acknowledge that all transmissions (whether by email or otherwise) to and from this Service cannot be guaranteed to be completely secure or error-free and the same could arrive late, be intercepted, corrupted, lost, destroyed, or incomplete, or contain viruses and may not be received by the intended recipient. Consequently, you understand that you should not provide any private or confidential information (whether yours or any third party’s) when using the Service (including when creating an Account) unless you want it to be available publicly.

10. EXCLUSION OF LIABILITY AND INDEMNITY

10.1. Subject to applicable law, EveLab Insight shall in no event nor for any reason whatsoever be liable, even if EveLab Insight has been advised of the possibility of such Loss, for any Loss, including direct, indirect, special, or consequential damage, or economic loss, arising from or in connection with: 

(a) any access, use or the inability to access or use the Service, including in connection with any maintenance, breakdown, fault or non-availability of any part of the Service;

(b) any system, server or connection failure, error, omission, interruption, delay in transmission, undeliverable messages, problem with your computer (or such other access or electronic device including but not limited to cellular telephones, smart phones and personal digital assistants), computer virus or other malicious, destructive or corrupting code, agent program or macros;

(c) any Materials provided by EveLab Insight, including but not limited to the reports (whether electronic or physical) on your skin condition, skin analyses, 3D simulations of your skin texture, 3D simulations of your acne marks and 3D simulations of your wrinkle depths;

(d) any use of or access to any other website or webpage provided through the Service;

(e) any services, products, information, data, software or other material obtained through the Service or from any other party referred through the Service (including without limitation any Third Party), or through the use of the Service or reliance on the Service or the contents thereof;

(f) your use or misuse of the Service;

(g) any defect, error, imperfection, fault, mistake or inaccuracy with the Service, its contents or associated services; or

(h) problems caused by any remedial or preventative measure which may be taken by EveLab Insight in the event of any occurrence of the foregoing.

10.2. In no event shall EveLab Insight be liable to you, or any other party for:

(a) damages arising in connection with your use of and/or access to the Service, by you or any other third party; or

(f) any indirect, special, economic or consequential damage or loss under these Terms of Use, whether or not EveLab Insight has been informed of such possibilities.

10.3. The exclusions in this Section 10 shall take effect except in the cases where our intentional act or gross negligence causes loss or damage and to the fullest extent permitted by law. If for any reason EveLab Insight’s liability may not be so excluded, to the maximum extent permitted under law, the maximum aggregate liability of EveLab Insight in connection with your use or inability to use the Service and/or otherwise in connection with these Terms of Use or any breach thereof shall not exceed USD100.

10.4. The exclusions and limitations of damages set forth above are fundamental elements of the basis of the bargain between EveLab Insight and you.

10.5. You shall indemnify and hold harmless and keep EveLab Insight indemnified in full against all and any Loss howsoever arising which may be brought against or suffered or incurred by EveLab Insight arising from or which is directly or indirectly related to:

(a) your access to and/or use of the Service and/or any other person or entity's use of the Service where such person or entity was able to access and/or use the Service by using your UserID (where applicable); and

(i) any breach or non-observance of any of these Terms of Use (including any warranty, representation and obligation therein) by you or by any other person or entity where such person or entity was able to access and/or use the Service by using your UserID.

11. INTELLECTUAL PROPERTY

11.1. You agree that, unless otherwise indicated, EveLab Insight owns or licenses (as the case may be) all Intellectual Property Rights in the Service. You further agree that EveLab Insight owns all Intellectual Property Rights in all derivative works (including without limitation any reports, test results and analyses) generated by the Service from your Content.

11.2. You may access the Service provided that EveLab Insight or the relevant copyright owners retain all copyright and other proprietary notices contained on the content and materials on the Service. The trademarks, logos, and service marks (collectively the “Trademarks”) displayed in connection with the Service are registered and unregistered Trademarks of EveLab Insight and where applicable, third party proprietors identified on the Service. No right or licence is given to any party accessing and/or using the Service to download, reproduce or use any such Trademarks.

12. COMPLAINT REPORT HANDLING

12.1. You agree that you shall use the Service only in a clean and safe environment.

12.2. If EveLab Insight becomes aware of any User’s misuse or improper use of the Service, it shall be entitled to take any measures it deems appropriate in its sole and absolute discretion to prevent such further misuse or improper use.

13. ADVERTISING

13.1. You agree that the Service may include advertisements. You agree to receive advertising information from EveLab Insight, its affiliates and from third- party partners during the use of the Service.  

13.2. EveLab Insight and its affiliates have not reviewed the accuracy of advertising information that are relevant to third parties’ products or services, and you should determine the authenticity of such advertisements yourself and be responsible for your own judgment. Unless expressly provided by applicable laws, EveLab Insight and its affiliates shall not be held liable for any Loss suffered by you as a result of any action taken by you or any transaction entered into by you in connection with any such advertisement.

14. TERMINATION

14.1. EveLab Insight, in its sole discretion, may with immediate effect upon giving you notice in any manner prescribed in Section 16 below directly or through a representative of a Third Party, terminate your right to access and/or use the Service and/or invalidate your UserID and may bar access to the Service (or any part thereof) for any reason whatsoever, including without limitation, a breach of any of the terms and conditions of these Terms of Use.

14.2. Upon termination of these Terms of Use for any reason whatsoever, all rights and/or licences granted to you under these Terms of Use shall immediately cease and terminate and you shall forthwith cease the use of the Service in any way whatsoever. Termination of these Terms of Use will not affect your ability to access your personal skin analysis reports, which shall be sent to you separately by email or otherwise make available to you.

14.3. Termination of this these Terms of Use for any reason shall not bring to an end EveLab Insight’s rights or your rights, accrued prior to termination, and your obligations under any provisions of these Terms of Use which are meant to survive the termination of these Terms of Use.

15. AMENDMENTS TO TERMS OF USE

EveLab Insight may impose such further terms and conditions and make such amendments to these Terms of Use as EveLab Insight in its sole and absolute discretion deems fit from time to time. EveLab Insight will notify you of such amendments via email and/or publication on the Service’s website or such other method of notification as may be designated by EveLab Insight, which you agree shall be sufficient notice for the purpose of this clause. If you do not agree to be bound by the amendments, you shall immediately cease all access and/or use of the Service. You further agree that if you continue to use and/or access the Service after being notified of such amendments to these Terms of Use, such use and/or access shall constitute an affirmative: (i) acknowledgement by you of these Terms of Use and its amendments; and (ii) agreement by you to abide and be bound by these Terms of Use and its amendments. EveLab Insight’s right to vary these Terms of Use in the manner aforesaid may be exercised without the consent of any person or entity who is not a party to these Terms of Use.  

16. NOTICES 

16.1. Any notice or other communication in connection with these Terms of Use:

(a) if given by EveLab Insight to you electronically, will be deemed to have been received upon delivery (and a delivery report received by EveLab Insight will be conclusive evidence of delivery even if the communication is not opened by you); and

(b) if given to EveLab Insight electronically, will be deemed to have been received upon being opened by us.

17. FORCE MAJEURE

17.1. EveLab Insight shall not be liable for any non-performance, error, interruption or delay in the performance of its obligations or in the Service’s operation if due, in whole or in part, directly or indirectly to an event or failure which is beyond its reasonable control (including acts of God, natural disasters, epidemics, pandemics, server or system instability, technical issues, network quality, communication lines, computer failures, acts of war or terrorism, acts of any government or authority, power failures or power supply problems, acts or defaults of any telecommunications network operator or carriers, Internet or network related problems, problems with the services rendered by third party vendors or service providers and the acts or a party for whom EveLab Insight is not responsible for).

18. GENERAL

18.1. Use of the Service and these Terms of Use shall be governed by and construed in accordance with Singapore law but in enforcing these Terms of Use EveLab Insight shall be at liberty to initiate and take actions or proceedings or otherwise against you in Singapore or elsewhere as EveLab Insight may deem fit, and you hereby agree that where any actions or proceedings are initiated and taken in Singapore, you shall submit to the jurisdiction of the courts of Singapore in all matters connected with your obligations and liabilities under or arising out of or in connection with these Terms of Use.

18.2. These Terms of Use constitute the entire and exclusive understanding and agreement between EveLab Insight and you regarding the Service, and these Terms of Use supersede and replace all prior oral or written understandings or agreements between EveLab Insight and you regarding the Service. You may not assign your rights under these Terms of Use, by operation of law or otherwise, without EveLab Insight’s prior written consent. Any attempt by you to assign or transfer these Terms of Use, without such consent, will be null. EveLab Insight may assign its rights under these Terms of Use to any third party without restriction.

18.3. These Terms of Use will bind you and EveLab Insight and EveLab Insight’s respective successors in title and permitted assigns. These Terms of Use will continue to bind you notwithstanding any change in EveLab Insight’s name or constitution or EveLab Insight’s merger, consolidation or amalgamation with or into any other entity (in which case these Terms of Use will bind you to EveLab Insight’s successor entity).

18.4. If any provision of these Terms of Use is held to be invalid, illegal or unenforceable (whether in whole or in part) by an arbitrator or a court of competent jurisdiction, such provision shall be deemed modified to the extent necessary to make the relevant provision valid, legal or enforceable, and if such deemed modification is not possible, such provision shall be struck and severed from these Terms of Use and the remaining provisions of these Terms of Use shall not be affected thereby.

18.5. No failure or delay to exercise EveLab Insight’s rights under these Terms of Use shall operate as a waiver thereof nor shall such failure or delay affect EveLab Insight’s right to enforce its rights under these Terms of Use. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of EveLab Insight. Except as expressly set forth in these Terms of Use, the exercise by either party of any of its remedies under these Terms of Use will be without prejudice to its other remedies under these Terms of Use or otherwise.

18.6. You acknowledge and agree that any communications, transactions, instructions or operations relating to use of the Service that are communicated to you by EveLab Insight or any relevant person authorised by EveLab Insight shall be binding on you for all purposes whatsoever, and any records of the foregoing that are maintained by EveLab Insight or any relevant person authorised by EveLab Insight shall be conclusive evidence of such communications, transactions, instructions or operations. You further acknowledge and agree that EveLab Insight’s decisions on all matters relating to these Terms of Use will be in its sole and absolute discretion and will be final and binding on you.

18.7. No person or entity who is not a party to these Terms of Use shall have any right under the Contracts (Rights of Third Parties) Act (Chapter 53B of Singapore) or other similar laws to enforce any term of these Terms of Use, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, this shall not affect the rights of any permitted assignee or transferee of these Terms of Use.

18.8. These Terms of Use are prepared and drafted in English, but may be translated into other languages (e.g. Japanese and Korean). Should any conflict arise between the English language version of these Terms of Use and any translation hereof, the English language version shall be controlling.

18.9. If you have any questions about these Terms of Use or the Service, please contact EveLab Insight at compliance@evelabinsight.com.